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Get in touch


How can we help? We're a Marketplace for salons and spas, and ready to help with your online booking.

For information on recently made or upcoming appointments, go to your account or register if you haven't yet.

If you need to know more about managing an appointment, or find out what we do (Treatwell, that is), head to the Customer Help Centre.

If not, just reach out to our customer care team:

  • Write to us -
  • You can also call us between 9:00 - 19:00 Monday to Friday and 9:00 - 18:00on Saturdays on020 7900190


If you have a complaint about a service you have purchased via our website and you are unable to resolve this dispute by contacting our customer care team or the partner directly, you may submit a claim via the EU's Online Dispute Resolution (ODR) platform managed by the European Commission available here: Please note that this system is only available for complaints about online purchases.


If you own or run a salon or spa and you’d like to become a Treatwell Partner, we’d love to hear from you. Fill in this form and a member of our team will get in touch.

If you're already onboard and need to get in touch, write to us on or give us a call on 020 7900190.


Want to join the team? Check out our jobs page – we’re always looking for talented people to come on board.


Are you an advertiser looking to reach our beautiful audience? You've come to the right place. Contact us at to talk about how we can work together.


If you think your business would make a great partner then email We know we can't do this on our own so we would love to chat.


Are you a journalist who wants to tell the world about the wonders of the Treatwell site? Please email


If you would like to tell us about an alleged infringement of your intellectual property right(s) on this website, please contact us at:</a