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Get in touch


We're Treatwell – the online marketplace for salons and spas, and the easiest way to book (all) your hair & beauty appointments. Need help with something? You'll find the answer here.

For help with recently made or upcoming bookings, go to your account.

If you need to know about managing a booking, or to find out what we do (Treatwell, that is), head to the Help Centre.

For advice on treatments – where to go and what to book – visit our Marketplace and have a scroll.


If you have a complaint about a service you have purchased via our website and you are unable to resolve this dispute by contacting our customer care team or the partner directly, you may submit a claim via the EU's Online Dispute Resolution (ODR) platform managed by the European Commission available here: Please note that this system is only available for complaints about online purchases.


Interested in becoming a Treatwell Partner? Good call. If you own (or manage) a salon or spa, we'd love to hear from you. Just fill in this form and our team will be in touch.

If you're already listed and have a question for us, just head to the Partner Help Centre.


Want to join the team? Check out our jobs page – we’re always looking for talented people to come on board.


Are you an advertiser looking to reach our beautiful audience? You've come to the right place. Contact us at to talk about how we can work together.


If you think your business would make a great partner then email We know we can't do this on our own so we would love to chat.


Are you a journalist who wants to tell the world about the wonders of the Treatwell site? Please email


If you would like to tell us about an alleged infringement of your intellectual property right(s) on this website, please contact us at:</a